11. Which of the following is not true of office automation?

A. It enhances office productivity.
B. Human factors should be considered in implementing office automation.
C. It will increase informal communications between employees.
D. Software should be designed to be user-friendly
E. All of the above are true.

12. Individuals who intend to pursue a career as an information-system manager should have:

A. technical expertise in information systems
B. human-relations skills
C. ability to communicate in written form
D. two of the above
E. None of the above

13. The limits imposed by the firm itself or its environmental on the decision maker are called

A. parameters
B. constraints
C. constructs
D. perimeters
E. None of the above

14. Information concerning the probability distribution of a profit rate can be generated by using:

A. electronic spreadsheet
B. artificial intelligence
C. time-series analysis
D. management science techniques
E. sensitivity analysis

15. Which of the following is characteristic of a transaction processing system?

A. provides summary information
B. fairly easy to computerize
C. used by upper management
D. difficult to computerize
E. None of the above