Welcome to the ASQ Quality Management Certification Exam practice paper. This simulated exam is designed to test your knowledge and understanding of key quality management concepts, tools, and methodologies. Use this opportunity to assess your readiness for the actual certification exam and to identify areas that may require further study and review. Good luck!
1. In quality management, what does the acronym “PDCA” stand for?
A. Plan, Do, Check, Act
B. Process, Data, Control, Analysis
C. Production, Distribution, Cost, Assessment
D. Product, Design, Customer, Approval
2.In quality management, which tool is commonly used to help teams collect and categorize potential issues or causes?
A. Cause and Effect Diagram
B. Histogram
C. Pareto Chart
D. Scatter Plot
3. In quality management, what does “FMEA” stand for?
A. Failure Mode and Effects Analysis
B. Final Manufacturing Evaluation Assessment
C. Full Maintenance Efficiency Analysis
D. Fault Management and Error Assessment
4. In quality management, what does “SPC” stand for?
A. Statistical Process Control
B. Systematic Product Checking
C. Standardized Production Criteria
D. Safety and Product Compliance
5. In quality management, what is the core objective of “Six Sigma”?
A. Reducing defects and variability
B. Increasing production efficiency
C. Cost reduction
D. Improving product quality
6. In quality management, what does “TQM” stand for?
A. Total Quality Management
B. Technical Quality Metrics
C. Teamwork and Quality Mindset
D. Testing and Quality Measurement
7. In quality management, “5S” refers to which principles?
A. Sort, Set in order, Shine, Standardize, Sustain
B. Select, Sort, Sweep, Standardize, Sustain
C. Classify, Configure, Clean, Conform, Continue
D. Plan, Purge, Polish, Perfect, Perform
8. In quality management, the “Kano Model” is used to describe what type of product features?
A. Basic, Performance, Excitement
B. Core, Key, Additional
C. Must-be, One-dimensional, Attractive
D. Standard, Optimal, Innovative
9. In quality management, “ISO 9001” is an international standard for what?
A. Quality Management System
B. Environmental Management System
C. Safety Management System
D. Production Management System
10. In quality management, “Pareto Analysis” is used to determine what?
A. Priority order of key issues
B. Root causes of common issues
C. Trends in product quality variations
D. Improvement schemes for production efficiency