36. During boot-up, the memory test:

A. Is a superfluous step that should be ignored
B. Checks and verifies that contiguous memory is installed
C. Is an operational error
D. Displays what memory is installed, but nothing else
E. None of the above

37. A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you suggest that the customer do?

A. flash or upgrade the BIOS
B. check the CONFIG.SYS
C. add cdrw in the device manager
D. check the jumper setting on the cd-rw
E. None of the above

38. Which is the most difficult environmentally to dispose of?

A. floppy drives
B. hard drives
C. power supplies
D. CRTs
E. system boards

39. Resistance is measured:

A. in parallel
B. in series
C. after breaking the circuit
D. after checking voltage
E. after checking current

40. Which is LEAST likely to interfere with upgrading to a newer DOS Version?

A. ROM BIOS
B. Video controller
C. Compressed drives
D. Existing backup files
E. None of the above