16. The monitor power LED is ‘on’ but the monitor screen is completely dark. The least likely cause of the problem is:

A. Defect in the computers video circuitry
B. Disconnected video cable
C. Defective monitor
D. System RAM problem
E. None of the above

17. You are about to install a second IDE hard drive in a PC that has only one IDE adapter. Your first hard drive will still be the boot drive. How should the second drive be configured?

A. as a master
B. as a secondary
C. as a slave
D. as a primary
E. as auto-select

18. What is your first action when windows reports that your hard drive is developing bad sectors?

A. replace the hard drive
B. run secclean from dos
C. run defrag on the hard drive
D. run scandisk with the “thorough” option
E. None of the above

19. In laser technology, what happens during the transfer stage?

A. Residual toner is transferred to the waste receptacle
B. The laser transfers the image from the drum to the paper.
C. The image is transferred from the drum to the paper
D. A negative charge is transferred to the surface of the drum
E. None of the above

20. How many IRQs does a chain of USB devices require?

A. 1
B. 2
C. 3
D. 4
E. None of the above